Your order will be processed up to 3 business days to be ready for delivery.
For East Malaysia, the delivery time will be 2-5 working days after the order leaves our distribution center.
For West Malaysia, the delivery time will be 1-3 working days after the order leaves our distribution center.
For order done before 2pm, processing day will be counted on that day. For order done after 3pm, processing day will start on the next working day.
Orders are shipped on working days only. Working days are Monday to Friday, 9am-6pm excluding national holiday in Malaysia. All deliveries must be signed upon receipt.
Once your order has been dispatched from our warehouse you will receive a shipping confirmation email with your tracking number and link to track your order online. You will be able to track your order via the online tracker. There may be some delay between the status of an order being updated on the website, however the carrier usually updates their information within working days. Tracking information should be available as soon as you receive the email, please note that until the carrier updates their system with your tracking information, you will be unable to track your order.
If you placed your order from our online shop and received the wrong product, please kindly contact us for further assistance.